If you are a buyer based in the European Union, you may have the right to withdraw from your purchase within 14 days after receiving your order, unless an exemption applies under applicable law.
To request a withdrawal, cancellation, or return, use the button below and provide your name and order reference so we can identify your order.
What to include
- Your full name
- Your order number or order reference
- The email address used for the order
- The item or items you want to withdraw from, cancel, or return
If you cannot access your order
Email us at official@seronine.com with your name and order reference. We will confirm receipt of your request and review it under the applicable EU right of withdrawal rules and SERONINE policies.
Important notes
This page is provided to make the withdrawal request path easy to find for EU buyers. Your legal rights may vary depending on your location, order status, product type, and applicable exemptions.
